Real estate virtual assistants
The back office,
handled.
Dedicated property management VAs, trained on your tools and embedded in your workflow — so your team can focus on what matters.
What we do
What can a
Brixzer VA do?
From tenancy to trust accounting admin — your VA arrives trained, matched to your workflow, and ready to work.
Admin
Tenancy & Lease Administration
Lease renewals, entry/exit notices, condition reports, bond lodgements and compliance documentation.
Operations
Property Management
Maintenance coordination, supplier liaison, routine inspection scheduling and arrears follow-up.
Leasing
Leasing & New Tenancy
Enquiry management, application processing, reference checks and new tenancy setup end-to-end.
Admin
Calendar & Admin Support
Diary management, meeting coordination, email triage and general property admin support.
Sales
Sales Administration
Contract preparation, vendor/purchaser liaison, settlement tracking and agency agreement management.
Finance
Accounts & Financial Admin
Trust accounting support, invoicing, creditor payments and financial reporting across your preferred real estate CRM and accounting platform.
Comms
Owner & Tenant Communication
Professional inbound and outbound communications across email, phone and property management platforms.
Systems
Platforms & General Admin
Trained on PropertyMe, PropertyTree, Reapit, Inspection Express, CoreLogic and more — ready from day one.
How it works
From brief
to placed.
Initial Consultation
We listen first. Your workflow, team structure and business goals shape everything that follows. No generic pitch — just an honest conversation about what you actually need.
Candidate Matching
We vet, train and match candidates to your brief exclusively. Every shortlisted candidate is assessed against your specific workflow, tools and communication standards.
Seamless Onboarding
Engagement agreements, invoicing, VA productivity tracking and regular check-ins — all coordinated from our Kuala Lumpur operations centre.
Workflow Integration
Your VA is walked through your platforms, communication standards and internal processes before day one. We don't start the clock until your VA is genuinely ready to contribute.
Concierge Aftercare
Ongoing communication, feedback loops and proactive issue management. Replacements guaranteed at no additional cost. We stay accountable long after placement.
Your platforms
your workflow.
Our VAs are trained on the platforms your agency uses — not a generic list of tools. During onboarding we map your exact workflow, and training is built around your configuration. The platforms below reflect the environments we work across most frequently.
Brixzer VAs are trained in our clients' Victorian workflow requirements. Brixzer Solutions is not a licensed Victorian real estate agent and does not represent itself as one.
"We are not a staffing agency. We are your long-term operational partner — embedded in your workflow, aligned to your standards, and accountable for results."
What is Brixzer
Real estate admin
done right.
Brixzer is a specialist virtual assistant service built for Australian real estate agencies. Brixzer Solutions is registered in Malaysia (SSM SA0649234-A) and operates from Kuala Lumpur — delivering dedicated, trained administrative support remotely, so principals can focus on what matters most.
Driven by first-hand experience inside a Melbourne property agency, two persistent problems became impossible to ignore: the difficulty of sourcing quality local staff, and the unsustainable workload placed on property managers. Between ever-changing legislation, high-pressure problem solving and the relentless demand for client satisfaction, it is no surprise the role carries one of the highest turnover rates in the industry. That is precisely where Brixzer steps in.
Jay
Founder · Head of Residential Management & Leasing · Melbourne residential real estate — 9 years
"I built Brixzer because I saw what burnout does to good property managers — and decided to do something about it."
Read the full storyMarket insights.
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Tell us what
you need.
No pressure, no pitch. We listen first, advise second — and only move when it's right for your business.