Legal
By accessing or using any services provided by Brixzer Solutions ("Brixzer", "we", "us", or "our"), you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of our services.
These Terms apply to all service agreements, consultations and engagements between Brixzer and clients operating in Australia and Malaysia.
Brixzer provides virtual assistant (VA) placement and management services specialising in real estate property management administration. Our services include but are not limited to:
Service scope is defined in individual service agreements executed between Brixzer and each client.
Clients agree to: provide accurate information regarding their business requirements; maintain a professional working environment for assigned VAs; provide timely access to systems, tools and credentials required for the VA to perform their role; and comply with applicable employment and data protection laws in their jurisdiction.
All fees are set out in the applicable service agreement or invoice. Invoices are payable within the timeframe stated therein. Brixzer reserves the right to suspend services for overdue accounts exceeding 14 days past due.
All fees are exclusive of GST (where applicable in Australia) and SST (where applicable in Malaysia), which will be added at the prevailing rate.
Both parties agree to keep confidential all proprietary information, client data, business processes and trade secrets disclosed during the engagement. This obligation survives termination of the service agreement.
All materials, processes, training frameworks and methodologies developed by Brixzer remain the intellectual property of Brixzer. Work product generated by VAs in the course of client work remains the property of the client, subject to full payment of fees.
To the maximum extent permitted by applicable law, Brixzer's liability for any claim arising out of or related to these Terms or the provision of services shall not exceed the total fees paid by the client in the three months preceding the claim.
Brixzer is not liable for indirect, incidental, special or consequential damages, including but not limited to loss of revenue, data or business opportunity.
Either party may terminate a service agreement with 30 days' written notice. Termination does not relieve the client of any outstanding payment obligations. Brixzer may terminate immediately for material breach, non-payment or conduct detrimental to VA wellbeing.
For clients based in Australia, these Terms are governed by the laws of Victoria, Australia and the Australian Consumer Law. For clients based in Malaysia, these Terms are governed by the laws of Malaysia. Both parties submit to the non-exclusive jurisdiction of the courts of their respective governing territory.
For any queries regarding these Terms, please contact us at info@brixzer.com.