Real estate virtual assistants

The back office,
handled.

Dedicated property management VAs, trained on your tools and embedded in your workflow — so your team can focus on what matters.

See what we do
Day 1
Ready from placement
AU + MY
Cross-border operations
100%
Real estate specialist

What we do

What can a
Brixzer VA do?

From tenancy admin to trust accounting — your VA arrives trained, matched to your workflow, and ready to work.

Admin

Tenancy & Lease Administration

Lease renewals, entry/exit notices, condition reports, bond lodgements and compliance documentation.

Operations

Property Management

Maintenance coordination, supplier liaison, routine inspection scheduling and arrears follow-up.

Leasing

Leasing & New Tenancy

Enquiry management, application processing, reference checks and new tenancy setup end-to-end.

Admin

Calendar & Admin Support

Diary management, meeting coordination, email triage and general property admin support.

Sales

Sales Administration

Contract preparation, vendor/purchaser liaison, settlement tracking and agency agreement management.

Finance

Accounts & Financial Admin

Trust accounting support, invoicing, creditor payments and financial reporting across your preferred real estate CRM and accounting platform.

Comms

Owner & Tenant Communication

Professional inbound and outbound communications across email, phone and property management platforms.

Systems

Platforms & General Admin

Trained on PropertyMe, PropertyTree, Reapit, Inspection Express, CoreLogic and more — ready from day one.

How it works

From brief
to placed.

01

Initial Consultation

We listen first. Your workflow, team structure and business goals shape everything that follows. No generic pitch — just an honest conversation about what you actually need.

02

Candidate Matching

We vet, train and match candidates to your brief exclusively. Every shortlisted candidate is assessed against your specific workflow, tools and communication standards.

03

Seamless Onboarding

Contracts, invoices, employee contributions, timesheets and regular check-ins — all managed on your behalf. We handle cross-border employment complexity so you don't have to.

04

Hardware Ready

Whether you supply the equipment or we arrange it, IT setup is coordinated from day one through to offboarding. Data security handled before your VA starts.

05

Concierge Aftercare

Ongoing communication, feedback loops and proactive issue management. Replacements guaranteed at no additional cost. We stay accountable long after placement.

Trained on the tools
you already use.

PropertyMe Cloud PM platform — AU & NZ
PropertyTree Trust accounting & PM workflows
Reapit Lettings Letting prospects & applications
Reapit CRM & agency management
Inspection Express Digital inspection reports
CoreLogic Property data & market analytics
Pricefinder Valuations & suburb insights
Trello Task & project management
REIV Victorian real estate standards

"We are not a staffing agency. We are your long-term operational partner — embedded in your workflow, aligned to your standards, and accountable for results."

Est. 2026 · Melbourne

What is Brixzer

Real estate admin
done right.

Brixzer is a specialist virtual assistant service built for real estate professionals. We connect real estate businesses across Australia and Malaysia with dedicated, trained administrative support — handling the back office so you can focus on what matters most.

Driven by first-hand experience inside a Melbourne property agency, two persistent problems became impossible to ignore: the difficulty of sourcing quality local staff, and the unsustainable workload placed on property managers. Between ever-changing legislation, high-pressure problem solving and the relentless demand for client satisfaction, it is no surprise the role carries one of the highest turnover rates in the industry. That is precisely where Brixzer steps in.

Jay, Founder of Brixzer

Jay

Founder · 9 years property management · Melbourne

"I built Brixzer because I saw what burnout does to good property managers — and decided to do something about it."

Read the full story

Melbourne Property News

Market
insights.

Stay ahead of the market

Rental Reform 20 Mar 2026

Victoria's rental reforms 2026: minimum standards, rent increase limits and landlord obligations

Consumer Affairs Victoria Read
Rental Market 28 Mar 2026

Melbourne rental vacancy hits four-year low as demand outpaces new rental stock

SQM Research Read
Sales Market 28 Mar 2026

Melbourne inner-suburb house prices hold steady through rate cycle — up 2.1% year-on-year

CoreLogic Read

Book a consultation

Tell us what
you need.

No pressure, no pitch. We listen first, advise second — and only move when it's right for your business.